Workplace · Toyota Finance · 225 George Street, Sydney

The reason Monday fills up.

Toyota Finance wanted people in their Sydney office because they wanted to be there, not because they had to. A fully managed barista bar with a flat one-dollar menu became the gathering point for the whole organisation, framed not as a perk but as a catalyst for the workplace they wanted to create.

80 → 180+: Monday attendance once the bar went in
100%: desk capacity Tuesday and Thursday (308 seats)
60%: of staff report more interaction outside their own team
170+: coffees on a regular day

The challenge

Like many workplaces, Toyota Finance faced a quiet office on the edges of the week. Monday and Friday attendance lagged, and leadership wanted a genuine reason for people to choose the office, not a mandate. The bar had to be a catalyst for culture, not just another amenity.

What we did

A full-time, fully managed in-house barista bar with La Marzocco equipment.
A flat one-dollar menu that removed cost as a reason to skip the bar.
Baristas, Kyle and Pablo, who became part of the tribe and knew the regulars by name.
The barista service written into onboarding as part of the employee value proposition.

Inside 225 George Street

Where the whole office meets.

The Toyota Financial Services floor in Sydney with the in-house Coffee on Cue bar in it, colleagues moving through — The bar on the floor at 225 George Street.

A crowd of Toyota Financial Services colleagues gathered around the Coffee on Cue bar in Sydney — Tuesdays and Thursdays now run all 308 seats.

Two Coffee on Cue baristas working the espresso machine at Toyota Financial Services — The crew on the machine, about 170 coffees on a regular day.

A colleague laughing with the barista across the Toyota Financial Services counter while ordering at the Coffee on Cue tablet — 60% of staff report more interaction outside their team.

A colleague being served at the Toyota Financial Services counter beside the Coffee on Cue ordering tablet — A flat one-dollar menu, so nobody weighs up a coffee.

Measured at Toyota Finance

What changed for the team.

Monday attendance rose from 80 to more than 180 once the bar went in.
Tuesday and Thursday now run at 100% desk capacity across 308 seats, with Friday back to 80 to 100.
60% of staff report more interaction outside their own team, and 4.5x FTE hours reinvested.
Around $3 to $4 saved per coffee against local cafes, and 15+ minutes saved per break.

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